Terms & Conditions

 1. The ‘Hire Company’ is R&L Creations
2. The ‘Client’ refers to any individual, firm, or corporation hiring equipment or appoints services from the ‘Hire Company’.
3. The ‘Equipment’ refers to all crockery, cutlery, glassware and props supplied to the ‘Client’.
4. The ‘Event Date’ is the day of the event supplied by the ‘Client’ to the ‘Hire Company’.
5. The ‘Hire Period’ is the total time the ‘Client’ will have in their possession the ‘Equipment’ for hire, as agreed with the ‘Hire Company’. 

Hire of equipment for a specified event date will not be confirmed until a 50% non-refundable booking fee has been paid and a signed and completed booking form is returned to the hire company. Until the booking fee has been received, the hire company reserves the right to liaise with other clients for the same event date and equipment. 

 The final balance of the invoice is due 7 days prior to the agreed date of the event. Equipment will not be released to the client until full payment has been received. By making full payment the client understands and agrees to the terms and conditions of the hire company. 

 The client will be required to inspect the equipment to ensure all requested items have been provided and that each piece is free of damage and make contact with the hire company if there are any issues. The client is liable for any equipment lost or damaged. We reserve the right to collect charges associated with lost/damage. You will be sent an invoice for lost/damaged items and expected to pay said invoice within five (5) business days of invoice date. 

 A non-refundable 50% booking fee is required to secure all bookings. When a booking fee is taken, the hire company no longer takes bookings for the time slot on the requested date. In the event of cancellation, the booking fee is non-refundable and retained by the hire company. There is a no refund policy, if for any reason a client has to cancel they will have a 6 month grace period to reschedule a picnic experience.

Date changes will be considered if bad weather is predicted and an alternate venue is not available and is dependent on availability of the picnic equipment. Refunds will not be issued in the event of bad weather or issues with venue availability. 

 The hire company shall in no way be held responsible or accountable for any damage, injury, death or loss of income caused to the client, any third parties or properties due to the hire of equipment or provided services by the hire company. All equipment is hired and is the responsibility of the client until returned to the hire company. 

In the event that photographs of Your Picnic Package have been taken and shared either on social media or with Us, R&L Creations reserves the right to use such photographs in its promotional materials.   

 1. (a) is untrue, inaccurate, defamatory, abusive, harassing, threatening, or an invasion of a right of privacy of another person; (b) is bigoted, hateful, or racially or otherwise offensive; (c) is violent, vulgar, obscene, pornographic or otherwise sexually explicit; or (d) otherwise harms or can reasonably be expected to harm any person or entity; 

 2. violates the rules or codes of conduct of the location, including excessive intoxication or consumption of alcoholic beverages when consumption of alcoholic beverages is expressly forbidden; 

 3. is illegal or encourages or advocates illegal activity or the discussion of illegal activities with the intent to commit them, including drug dealing and/or drug abuse, harassment, theft, or conspiracy to commit any criminal activity; and 

 4. advertises or offers to sell any products, services or otherwise (whether or not for profit), or solicits others (including solicitations for contributions or donations). 

We cannot and do not assure that other participants or other visitors of Your location are or will be complying with the foregoing Code of Conduct or any other provisions of these Terms and Conditions, and, as between You and Us, You hereby assume all risk of harm or injury resulting from any such lack of compliance.